Terms of Service

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, where applicable.

The Services are not tailored to comply with industry-specific regulations (such as HIPAA or FISMA), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including the source code, databases, functionality, software, designs, text, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws and treaties in Ireland and around the world, and are provided "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section, no part of the Services and no Content or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose, without our express prior written permission. If you wish to make any other use of the Services, Content, or Marks, please contact us at contact@flexiscanner.com.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these intellectual property rights will constitute a material breach of these Legal Terms and your right to use our Services will terminate immediately.

Feedback you send us

If you send us a question, comment, suggestion, or other feedback about the Services (for example, through our support form), you agree that we may use it freely to improve the Services, without any obligation to compensate you. This does not extend to the documents and other content you upload to use the Services yourselves — see "Your Content" below for how we treat that.

Copyright infringement

We respect the intellectual property rights of others. If you believe that any material available through the Services infringes upon any copyright you own or control, please refer to the "Copyright Infringements" section below.

3. User Representations

By using the Services, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete, and you will maintain and promptly update it as necessary
• You have the legal capacity and agree to comply with these Legal Terms
• You are not under the age of 13
• You are not a minor in the jurisdiction in which you reside, or if you are, you have received parental permission to use the Services
• You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise
• You will not use the Services for any illegal or unauthorized purpose
• Your use of the Services will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Services.

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that it is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following forms of payment:

• Visa
• Mastercard
• American Express
• Discover
• PayPal (where supported by Google Play)
• Any other payment method supported by Google Play or the Apple App Store

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services, and to promptly update your payment information as needed so that we can complete your transactions and contact you as needed. All payments will be in any currency supported by Google Play or the Apple App Store in your region. We may change prices at any time.

You agree to pay all charges at the prices then in effect for your purchases, and you authorize your chosen payment provider to charge such amounts upon placing your order. We reserve the right to correct any pricing errors, even after payment has been requested or received, and to refuse or limit orders in our sole discretion, including orders that appear to be placed by resellers or distributors.

6. Subscriptions

Billing and renewal

Your subscription will continue and automatically renew unless cancelled. You consent to us (through Apple, Google, or RevenueCat) charging your payment method on a recurring basis without requiring your prior approval for each charge, until you cancel. The length of your billing cycle depends on the subscription plan you choose.

Cancellation

You can cancel your subscription at any time by logging into your account and using the "Manage Subscription" option. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at contact@flexiscanner.com. Refund requests are handled according to Apple's and Google's own refund policies, since they process all payments.

Fee changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:

• Systematically retrieve data from the Services to create or compile a collection, compilation, database, or directory without our written permission
• Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as passwords
• Circumvent, disable, or otherwise interfere with security-related features of the Services
• Disparage, tarnish, or otherwise harm us and/or the Services
• Use any information obtained from the Services to harass, abuse, or harm another person
• Make improper use of our support services or submit false reports of abuse or misconduct
• Use the Services in a manner inconsistent with any applicable laws or regulations
• Engage in unauthorized framing of or linking to the Services
• Upload or transmit viruses, Trojan horses, or other material that interferes with any party's use of the Services
• Engage in any automated use of the system, such as scripts, bots, or data-mining tools
• Delete the copyright or other proprietary rights notice from any Content
• Attempt to impersonate another user or person
• Interfere with, disrupt, or create an undue burden on the Services or connected networks
• Attempt to bypass any measures designed to prevent or restrict access to the Services
• Copy or adapt the Services' software
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software making up the Services
• Use a buying agent or purchasing agent to make purchases on the Services
• Use the Services as part of any effort to compete with us
• Use the Services to advertise or offer to sell goods and services
• Sell or otherwise transfer your profile or account
• Circumvent, disable, or interfere with security or authentication features
• Upload or transmit malicious code, viruses, or harmful files
• Attempt to access accounts or data belonging to other users
• Use the Services to store or distribute illegal content
• Attempt to bypass payment systems or avoid subscription fees
• Use automated scripts, bots, or scraping tools to access the Services
• Misuse the Services in a way that overloads or disrupts our servers

8. Your Content

FlexiScanner is a private document storage and scanning tool, not a public platform — there are no blogs, forums, comments, or public profiles, and the documents you upload aren't visible to other users unless you explicitly share a specific document with a specific person using the Services' sharing feature.

• You retain all ownership rights to the documents and other content you upload, scan, or store using the Services ("Your Content")
• You are solely responsible for Your Content, and you represent and warrant that you have the right to upload, store, and (where applicable) share it, and that doing so does not infringe any third party's rights or violate any law
• You grant us a limited, non-exclusive license to host, store, back up, and process Your Content solely as necessary to provide the Services to you — including OCR text extraction, search, organization, and, only with your separate consent, the optional AI features described in Section 28
• We do not sell Your Content, and we do not use it for advertising or to train third-party AI models
• If you use the sharing feature to share a document with another person, you are solely responsible for that decision and for ensuring you have the right to share that content

We have no obligation to monitor Your Content, but we may remove it or suspend your account if, in our reasonable opinion, it violates these Legal Terms or applicable law.

9. Content License

The license described in Section 8 above is limited to what is necessary to operate, maintain, and improve the Services for you, and to comply with the law. It does not give us the right to publicly display, broadcast, sell, sublicense, or otherwise commercially exploit Your Content, and it ends when you delete the relevant content or your account, subject to our data retention and backup practices described in our Privacy Policy.

10. Mobile Application License

Use license

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on devices you own or control, strictly in accordance with these Legal Terms. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, or attempt to derive the source code of the App; (2) modify, adapt, or create derivative works from the App; (3) violate any applicable laws in connection with your use of the App; (4) remove or obscure any proprietary notice on the App; (5) use the App for any purpose it is not designed or intended for; (6) make the App available over a network permitting use by multiple devices or users at the same time; (7) use the App to build a competing product or service; or (8) use our proprietary information or interfaces to develop applications, accessories, or devices for use with the App.

Apple and Android devices

The following terms apply when you obtain the App from the Apple App Store or Google Play (each an "App Distributor"): (1) your license to use the App is limited to a non-transferable license to use it on a device that runs Apple iOS or Android, in accordance with the usage rules of the applicable App Distributor's terms of service; (2) we, not the App Distributor, are responsible for providing maintenance and support for the App as described in these Legal Terms; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, which may refund the purchase price, if any, and to the maximum extent permitted by law, will have no other warranty obligation with respect to the App; (4) you represent and warrant that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not on any US government list of prohibited or restricted parties; (5) you must comply with any applicable third-party agreements when using the App; and (6) the App Distributors are third-party beneficiaries of this section and may enforce it against you.

11. Social Media

As part of the Services, you may sign in or register using a third-party account, such as Google or Apple (each, a "Third-Party Account"), rather than creating a password directly with us. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us, or to grant us access to it, without breaching any terms that govern your use of that Third-Party Account.

By linking a Third-Party Account, you understand that we will receive certain basic profile information from that provider — such as your name, email address, and (for Google) profile picture — solely to create and manage your FlexiScanner account, as described in our Privacy Policy. We do not access your contacts, friend lists, or any other content associated with your Third-Party Account beyond this basic profile information.

Please note that your relationship with the third-party providers associated with your Third-Party Accounts is governed solely by your agreement(s) with those providers. You can disconnect a Third-Party Account from your FlexiScanner account at any time in your account settings or by contacting us.

12. Third-Party Websites and Content

The Services may contain links to other websites ("Third-Party Websites"), such as the sign-in pages for Google or Apple. Such Third-Party Websites are not investigated, monitored, or checked for accuracy or completeness by us, and we are not responsible for them or for any content available through them. If you decide to leave the Services to access a Third-Party Website, you do so at your own risk, and these Legal Terms no longer govern. You should review the applicable terms and privacy practices of any Third-Party Website you visit.

13. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) refuse, restrict, or disable access to any of Your Content in our sole discretion; (4) remove from the Services any files or content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate their proper functioning.

14. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in Ireland and the United States. If you access the Services from a region with data protection laws that differ from Ireland's, your continued use means you are transferring your data to, and consenting to have it processed in, Ireland and the United States. We do not knowingly accept, request, or solicit information from children under 13, and if we learn that we have received personal information from a child under 13 without verifiable parental consent, we will delete it as quickly as reasonably practical.

15. Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available through the Services infringes a copyright you own or control, please notify us using the contact information in Section 29 (a "Notification"). Please be advised that you may be held liable for damages if you make material misrepresentations in a Notification — if you are not sure whether material infringes your copyright, consider contacting an attorney first.

16. Term and Termination

These Legal Terms remain in full force while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason, including breach of any representation, warranty, or covenant in these Legal Terms or of any applicable law. We may terminate your account or delete any content you posted at any time, without warning, in our sole discretion. If we terminate or suspend your account, you are prohibited from creating a new account under your name or any other name, and we reserve the right to pursue appropriate legal action.

17. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion, without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime.

18. Governing Law

These Legal Terms are governed by and interpreted in accordance with the laws of Ireland; the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. If your habitual residence is in the EU and you are a consumer, you additionally have the protection of any mandatory provisions of the law of your country of residence. Nebulo Software Limited and you both agree to submit to the non-exclusive jurisdiction of the courts of Cork, Ireland — meaning you may bring a claim to defend your consumer protection rights in Ireland, or in the EU country in which you reside.

19. Dispute Resolution

Informal negotiations

To expedite resolution and control the cost of any dispute related to these Legal Terms (a "Dispute"), you and we agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Informal negotiations begin upon written notice from one party to the other.

Binding arbitration

Any Dispute arising from the relationship between the parties shall be determined by one arbitrator chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration (part of the European Centre of Arbitration, seated in Strasbourg), in force at the time the application for arbitration is filed. The seat of arbitration shall be Cork, Ireland. The language of the proceedings shall be English. The applicable substantive law shall be the law of Ireland.

Restrictions

Any arbitration shall be limited to the Dispute between the parties individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right to arbitrate any Dispute on a class-action basis or use class-action procedures; and (c) there is no right to bring any Dispute in a representative capacity on behalf of the general public or any other persons.

Exceptions

The following Disputes are not subject to informal negotiations or binding arbitration: (a) Disputes seeking to enforce or protect, or concerning the validity of, either party's intellectual property rights; (b) Disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If any part of this provision is found illegal or unenforceable, that portion of the Dispute will instead be decided by a court of competent jurisdiction as described in Section 18, and the parties agree to submit to that court's personal jurisdiction.

20. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update information on the Services at any time, without prior notice.

21. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT, AND WE ASSUME NO LIABILITY FOR: (1) ERRORS OR INACCURACIES OF CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES; (3) UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (5) ANY BUGS OR VIRUSES TRANSMITTED THROUGH THE SERVICES BY ANY THIRD PARTY; OR (6) ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT MADE AVAILABLE VIA THE SERVICES.

22. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING THE FOREGOING, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. Certain state and international laws do not allow limitations on implied warranties or the exclusion of certain damages — if these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

23. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) Your Content; (2) your use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties in these Legal Terms; (5) your violation of the rights of a third party, including intellectual property rights; or (6) any harmful act toward another user of the Services. We reserve the right, at your expense, to assume the exclusive defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

24. User Data

We maintain certain data that you transmit to the Services for the purpose of managing their performance, as well as data relating to your use of the Services. Although we perform regular routine backups of data (see our Privacy Policy for details), you are solely responsible for all data you transmit or that relates to any activity you undertake using the Services. We shall have no liability to you for any loss or corruption of such data, and you waive any right of action against us arising from any such loss or corruption.

25. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.

26. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of that right or provision. These Legal Terms operate to the fullest extent permissible by law, and we may assign any or all of our rights and obligations to others at any time. We are not responsible or liable for any loss or damage caused by any event beyond our reasonable control. If any provision of these Legal Terms is found to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms.

28. AI-Generated Content

Certain features of the Services use artificial intelligence to generate summaries, classifications, extracted data, and answers to questions about your documents ("AI Outputs"). AI Outputs are provided for informational purposes only and may contain errors, omissions, or inaccuracies. You should independently verify any AI Output before relying on it for financial, legal, medical, or other important decisions. We do not guarantee the accuracy, completeness, or reliability of any AI Output, and we are not liable for decisions made in reliance on them. See our Privacy Policy for details on how AI processing works and what data it involves.

29. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: